Can I share account access with a child?
A youth or supervised account is usually safer than sharing an adult login. Parent controls can limit spending, merchant categories and transfers.
Questions and answers
Account access questions
Answers about account access, child accounts, shared access, alerts and profile changes.
Can another adult view my account?
Authorized users and account delegates may receive limited access depending on product type and identity verification requirements.
How do I update my phone number?
Sign in, open profile settings, update the phone number and complete verification. Some changes may trigger a temporary security hold.
What should I do if I forgot my password?
Use account recovery from the sign-in page, verify contact information and review recent security alerts after regaining access.
Can I receive transaction alerts?
Yes. Alerts can be configured for card purchases, balance thresholds, direct deposits, outgoing transfers and profile changes.
How do I close an account?
Review pending transactions, transfer remaining funds, download statements and contact support for final closure instructions.